Monthly Archives: April 2019

Dex Hiring Technicians and Helpdesk Everywhere!

By Andy Slawetsky – Dex is expanding their footprint and hiring technicians, help desk and more. Previously, Dex had published job openings in the south east region of the US, but since they were acquired by Staples, Dex has offered positions from coast to coast. Most recently, jobs are being offered in Glendale CA, Fayetteville […]

How to Avoid Training Customers in Vain

You’ve made the software sale, the installation is complete, now what do you need to do to make sure the customer continues to reap all the benefits of the solution? The success of any new and ongoing software implementation in a print center depends on how well operators and administrators are trained to use the […]

Kyocera Dealer Conference 2019 VIDEO OVERVIEW

Here’s a video montage we put together from the Kyocera dealer conference in Las Vegas April 16 – 18. SOURCE Industry Analysts Kyocera’s Response to Strong Performance: Let’s Aim Even Higher The post Kyocera Dealer Conference 2019 VIDEO OVERVIEW appeared first on Industry Analysts, Inc..

ARCOA Showcases Services At ITEX Conference

By Andy Slawetsky – ARCOA was on display at ITEX. Held at the MGM Grand in Las Vegas April 24 – 35, ARCOA was talking to dealers and attendees about their host of services, including IT Asset Management, warehousing services and more. ARCOA also offers hardware relocation services and a used copier buying/selling program that’s […]

Ricoh Earns BLI PaceSetter Award in the MFP Cloud Ecosystem Arena

Keypoint Intelligence analyst notes Ricoh is “in the vanguard of the shift to cloud-ready workflows,” adding “tremendous value for customers” MALVERN, Pa., April 30, 2019 /PRNewswire/ — Ricoh USA, Inc. has announced that Keypoint Intelligence – Buyers Lab (BLI) has awarded Ricoh a 2019-2020 BLI PaceSetter award in the MFP Cloud Ecosystem arena. Buyers Lab, the world’s leading independent evaluator […]

Why More Businesses are Bringing Label Production In-House

Learn why more businesses are bringing label production in-house. It saves time, money and provide flexibility label converters can’t match. Muratec’s Precision Label Series (PLS) gives manufacturers, marketers, private-labelers and professional print shops the ability to produce high quality labels and packaging, on-demand. Click here to see the 6 inkjet and toner models! SOURCE Muratec […]

IBPI Gives Out Checks During ITEX

By Andy Slawetsky – IBPI held their annual rebate give-back to their members during the recent ITEX convention at the MGM hotel in Las Vegas. To celebrate, IBPI held a cocktail hour during the event with food and drinks right next door to ITEX at the end of the first full day. IBPI is the […]

HP DaaS Partner Unplugged VIDEO

Optimize your customer’s IT resources with HP Device as a Service. Learn more at: hp.com/go/daas. SOURCE HP HP Reinvents Dye Sublimation Printing with the Launch of HP Stitch The post HP DaaS Partner Unplugged VIDEO appeared first on Industry Analysts, Inc..

ESP has Lowered My Costs, Increased My Tech’s Productivity and Made My Service Department More Profitable

“With the detailed reports and real time ability to show electrical noise on the scope, the enVision units gave us the “proof’ necessary to show our customer the MFP was not malfunctioning, but the issues were directly related to power. With over 25 years in the industry it is still difficult to have customers believe […]