Konica Minolta Business Solutions U.S.A., Inc. (Konica Minolta) is pleased to announce it is the first recipient of Marco’s Vendor of the Year award, a new designation to recognize its technology partners.
The award started as part of Marco’s Gold Standard initiative, which is founded on pillars of Employee Engagement, Community Support, Vendor Partnerships and Client Satisfaction. Marco implemented the unique recognition in support of the Vendor Partnerships area.
“We wanted to see how our vendors are performing, which vendors are excelling and what opportunities we have for improvement,” said Scott Roeder, Vice President of Operations, Marco.
During the decision-making process, Marco narrowed their vast vendor list to the top 20 businesses. “We chose vendors we purchased over $1 million dollars from annually,” explained Roeder.
Marco’s committee used scorecards to rank the vendors (on a scale of one to five) in categories of cost/pricing, supply chain, production and quality. Elite print technology provider Konica Minolta earned impressive scores in all areas.
In fact, Konica Minolta received the highest overall scoring in every category surveyed. “Konica Minolta’s representatives have given Marco exceptional customer service,” Roeder detailed.
For their first-class performance, Konica Minolta received the inaugural Vendor of the Year Award at the Strategic Planning session, an annual event that includes about 100 Marco leaders. The session devoted time to honoring Konica Minolta. Bill Corry, Vice President of Dealer Sales, and Alison Seltzner, Strategic Account Manager, accepted the award.
“Konica Minolta has consistently been a top performer with Marco, and we work together to make sure both our organizations are improving. I think the award was very impactful to Konica Minolta, and it was a great way to recognize them and their commitment to excellence,” said Roeder.
“We are honored to accept the first Vendor of the Year award from our longstanding partner, Marco,” said Laura Blackmer, Senior Vice President, Dealer Sales, Konica Minolta. “This recognition underscores our mutual commitment to upholding the highest standards of quality and customer service.”
About Konica Minolta
Konica Minolta Business Solutions U.S.A., Inc. is reshaping and revolutionizing the Workplace of the Future (www.reshapework.com) with its expansive smart office product portfolio from IT Services (All Covered), ECM, Managed Print Services and industrial and commercial print solutions. Konica Minolta has been recognized as the #1 Brand for Customer Loyalty in the MFP Office Copier Market by Brand Keys for 12 consecutive years, and is proud to be ranked on the Forbes 2017 America’s Best Employers list. The World Technology Awards recently named the company a finalist in the IT Software category. Konica Minolta, Inc. has been named to the Dow Jones Sustainability World Index for seven consecutive years. It partners with its clients to give shape to ideas and work to bring value to our society. For more information, please visit: www.CountOnKonicaMinolta.com and follow Konica Minolta on Facebook, YouTube, and Twitter.
Marco is one of the largest technology providers in the country with 61 offices throughout the nation, over 1,400 employees and 35,000 customers nationwide. Marco specializes in business IT services, copier/printer solutions and managed and cloud services. Their technology experts break down complex solutions into simple terms to position your business for success. Learn more at marconet.com.
SOURCE Konica Minolta