The Gordon Flesch Company Introduces AskGordy, a Virtual Assistant that Delivers Artificial Intelligence-based Search Technology to Electronic Content Management Systems

The Gordon Flesch Company has partnered with IBM to integrate Watson A.I. and natural language processing capabilities into any Electronic Content Management platform.

July 16, 2018 Madison, WI ‑ The Gordon Flesch Company’s brand-new AskGordy application helps solve one of the thorniest problem in document management – how to make the exploding volumes of data buried in corporate Electronic Content Management platforms searchable, accessible, and more useful.

The Gordon Flesch Company, Inc., one of the nation’s leading independent providers of office technology, is proud to announce that its first, home-grown solution to make corporate data more accessible and actionable is now available. With AskGordy, GFC now delivers a solution that will deliver the power of IBM’s Watson, the world’s most mature artificial intelligence platform, and integrate it into any ECM platform. Best of all, AskGordy users can search their data sets using voice commands and have results returned to any platform, whether it is a computer, tablet, or mobile phone.


It is estimated that as much as 85 percent of all data stored in documents is not searchable and is considered “dark data.” AskGordy is the Gordon Flesch Company’s interactive Watson application for bringing dark data to light from any Electronic Content Management (ECM) and document storage repository. The application brings Watson’s Cognitive capabilities to ECM databases and services using Watson Discovery, Knowledge Studio, and other Watson APIs and addresses the barriers that have stymied others:

  • Support for Multiple Import Sources – Our proprietary front-end ingestion system permits documents from any vendors to be directly processed and indexed.
  • Reduce the need for Subject Matter Experts – By using speech recognition and natural language processing, Gordy can be trained to find information for any user in massive data sets much like Alexa and Google Assistant can do via the Internet.
  • Scalability and Expansion – the application can process data multiple sources, even if data is expanding at high volumes.

AskGordy is the first and only cognitive system that is platform agnostic and is accessible to all users, regardless of sophistication. Each query trains the system to become smarter, thus more responsive and aware of the user’s needs and interests.  In short, the system gets smarter and more powerful with each use. “We’ve been hearing from our customers that they are spending a lot of money on advanced ECM technology, but were frustrated by the fact that they were not able to get the full value of their proprietary data,” says Jeff Dotzler, Vice President of GFConsulting Group. “We were unable to find a cost effective and powerful tool to help solve that crisis, so we partnered with IBM and built it ourselves.”

The Gordon Flesch Company is thrilled to have been able to leverage the power of the Watson platform to make AskGordy possible. While some ECM vendors have promised to bring artificial intelligence, machine learning, and cognitive learning systems to their platforms, none of these systems have the depth of research behind them as found in Watson, and all of them are limited to searching documents found within their own ecosystem.

The GFConsulting group can assess the complexity of any ECM system and develop a custom integration plan to fit any organization’s needs or budget and the AskGordy interface can be customized and branded for any organization. More information on AskGordy can be found here:

About The Gordon Flesch Company
The Gordon Flesch Company is one of the largest independent providers of office technology solutions in the nation. Family-owned since 1956, the Gordon Flesch Company employs more than 600 people throughout 26 offices in the Midwest, with their corporate office in Madison, Wisconsin. They deliver unique business process expertise to solve challenging problems and achieve organizational goals. This includes integrating industry-leading software and hardware to build custom solutions that are supported by technical expertise, customer service and flexible, in-house financial services. Follow us on Twitter at @GordonFlesch.

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Mark Andy Expands Presstek DI Distribution Channel as Demand for High-Quality, Small to Mid-Size Print Runs Increases

Kirby West Named Authorized Presstek DI Partner

Chesterfield, MO — July 16, 2018 — Mark Andy Inc. today announces the expansion of the Presstek DI distributor channel as demand for high-quality, small to mid-size print runs increases. Demand is also high for the Presstek DIs. The environmentally-friendly, high-quality digital offset presses fill a market gap between low-volume digital, toner-based printers and high-volume offset presses. With the expansion of the distribution channel, authorized Presstek DI partners, now including Kirby West, can provide a complete digital offset solution to meet their customers’ varied printing requirements.

“Our goal is to help our customers succeed, and by expanding our distribution channel with experienced companies like Kirby West, more printers can benefit from a complete Presstek printing solution,” comments Ralph Jenkins, Director of Sales for Mark Andy Print Products, Mark Andy Inc.

“We have a good synergy with the Mark Andy Presstek team, which results in a great value for our customers,” comments Tim Kirby, Owner of Kirby West. “We are now able to provide a turnkey solution, supported by our technical team and Presstek experts.”

Founded in 2009, Scottsdale, AZ-based Kirby West provides printing equipment to commercial printers of all sizes. Kirby West is experienced with Presstek DI presses, which are popular with government and university in-plants as well as commercial print facilities for their high-quality, environmentally-friendly, and economical print runs.

For more information, visit

About Mark Andy Inc.
Mark Andy Inc. is the Total Solutions Partner to the printing industry with a mission to be the supplier of choice with high quality innovative solutions that drive customer profitability. The company offers the broadest portfolio of equipment, the largest consumables distribution, and comprehensive service and support for printers and converters around the world.

Presstek, a Mark Andy brand of products, offers a portfolio of eco-friendly printing solutions engineered to deliver high-quality output and streamlined production workflows. The Presstek portfolio serves a wide range of market segments, from government agencies, corporations, and universities’ in-plant print facilities to commercial printers of all sizes. The Presstek portfolio includes 4- to 6-color DI® digital offset presses, Dimension CTP imagesetting systems, and Anthem Elite thermal printing plates.

Mark Andy is headquartered in St. Louis, Missouri, USA, with sales and distribution offices worldwide. For more information, visit

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Continuum Announces Partnership with IBPI, the Office Equipment Industry’s Largest Buying Group

The partnership will empower office equipment dealers for success with their managed IT services offerings

BOSTON, MA – July 16, 2018Continuum®, the exclusive provider of the only service enabled technology platform that enables MSPs to scale rapidly and profitably, today announced that it has signed a distribution agreement with IBPI, the office equipment industry’s largest buying group. The agreement recognizes Continuum as a preferred vendor partner for IBPI members, enabling them to achieve greater scalability with their managed IT services offerings

IBPI’s membership is composed of nearly 450 independent commercial copier and print dealers located throughout the United States and Canada. As many members seek to add or expand their managed services offering as a complementary service to their office equipment line of business, Continuum can assist in setting them on a path for success—offering robust solutions, valuable support and a proven business model for growth.

“Our new partnership with Continuum will greatly benefit our members who are looking to add or increase their managed IT services offerings,” said Mark Grice, Executive Director at IBPI. “Office equipment dealers already have well-established brands and sales processes, but may need more of the in-house technical expertise that’s required to provide managed services. This is where Continuum brings the most value—providing the right technology, support and guidance to make our members’ managed IT services offerings more profitable.”

For Continuum, the partnership acknowledges the company as a key vendor for IBPI members and expands on its market presence across the office equipment space.

“The combination of IBPI’s dealer relationships and Continuum’s proven model for managed services growth will prove to be a great partnership,” said John McCallum, Senior Channel Manager, Office Equipment at Continuum. “As IBPI members evolve into offering managed services, we’re looking forward to expanding our relationships and enabling them to achieve greater levels of profitability.”

About IBPI
IBPI is the office equipment industry’s largest buying group. Their membership is composed of nearly 450 independent commercial copier and print dealers located throughout the United States and Canada. Since 1987 IBPI has built an outstanding reputation, based upon bringing tremendous buying power to dealers. Members get discounted pricing from our vendors and a rebate check every year based on their purchases. IBPI is committed to combining the buying power of our membership through purchasing programs negotiated with industry suppliers who provide quality products and services that are mutually beneficial to the members and suppliers. For more information, visit

About Continuum
Continuum empowers managed IT service providers, giving them the technology platform, services and processes they need to simplify IT management and deliver exceptional service to their small and medium-sized clients. Continuum’s vertically integrated service delivery model combines an unmatched SaaS-based technology suite with a world-class NOC, SOC and Help Desk, allowing them to not only remotely monitor, manage, secure and backup their clients’ IT environments from a single pane of glass, but scale rapidly and profitably. Continuum employs more than 1,400 professionals worldwide and monitors more than 1 million endpoints for its 5,800 partners, including IT service providers servicing more than 65,000 SMB customers and web hosting providers protecting more than 250,000 servers with Continuum’s BDR product line.

For more information, visit  and follow us on LinkedIn and Twitter @FollowContinuum.

Want the Best Pricing and Rebates from the Premier Vendors

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2018 Sales Manager Salary Survey Now Available

The Copier Careers 2018 Sales Manager Salary Survey results are now available! This year’s survey reflects the responses of 1,489 Copier Channel sales management professionals across the United States. Copier Careers uses these annual surveys to provide a year-by-year snapshot of how well industry professionals are compensated, how satisfied they are in their careers and how closely their needs are aligning with the needs of their employers.

Highlights Include:

  • The average base salary for sales managers rose to $63,408 this year, an increase of 1.2%. Their average commissions also 1.8% increased to $98,760, bringing their total compensation up 1.5% to $162,168 this year.
  • Sales managers reported an average work week of 66 hours, a five-hour jump from last year. In all, sales managers are working 20 additional hours per week compared to 2002.
  • This year’s survey indicates that sales managers are increasingly focused on IT. While salary and benefits always top the list, there was a significant increase in the desire to work on creating innovative IT solutions (+ 9%), work with leading-edge technology (+7%), work with a company that understands the importance of IT (+17%) and work on developing their own skills (+4%)
  • Although 57% of sales managers report they are generally “satisfied” or “very satisfied” with their current positions, 93% still say they are looking for other employment opportunities.

OpenText Defines the Future of Enterprise Information Management with Next-Generation OpenText OT2 Platform

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BTA Awards 24 Scholarships

$1.635 million has been awarded to students since 1984-85

Kansas City, Mo. — The Business Technology Association (BTA; has announced its 2018-19 scholarship winners. Twenty-four students were awarded scholarships.

Each year, BTA awards one $3,000 and a number of $1,000 and $1,500 scholarships to qualifying children of full-time employees of dealerships that are current BTA members. Since the 1984-85 school year, BTA has presented 1,446 scholarships to deserving students, totaling $1.635 million.

The BTA Scholarship Foundation is supported by continuing contributions from individual dealers, as well as manufacturers and distributors.

On Feb. 23, 1968, the Dorothy R. Ames Scholarship Fund was announced in honor of Ames at her retirement dinner in Great Neck, Long Island, New York, for her many contributions to the industry. Ames retired as the executive vice president of the Ames Supply Co. Ultimately, the fund became the BTA Scholarship Foundation, benefiting the sons and daughters of employees of BTA member dealerships nationwide.

Scholarship recipients are chosen each year by an impartial and independent evaluator. The scholarship recipients for the 2018-19 school year and their sponsoring BTA member dealerships are as follows:

  • Orion Couch, Standley Systems, Chickasha, Oklahoma
  • Megan Deim, Fisher’s Technology, Boise, Idaho
  • Conner Delgado, Bishop Business, Omaha, Nebraska
  • Alissa Edgington, DOCUmation, San Antonio, Texas
  • Sydney Emmerich, E O Johnson Business Technologies, Wausau, Wisconsin
  • Mary Everett, Standley Systems, Chickasha, Oklahoma
  • Bailey Hackler, J.D. Young Co., Tulsa, Oklahoma
  • Kirsten Hahn, NovaCopy Inc., Memphis, Tennessee
  • Abigail Hamvas, Coordinated Business Systems, Burnsville, Minnesota
  • Abigail McBrayer, Loy’s Office Supplies, LaGrange, Georgia
  • Evan Mikos, Gordon Flesch Company, Geneva, Illinois
  • Ashley Moch, Duplicator Sales and Service, Louisville, Kentucky
  • Mersadies Morgan, Valley Office Systems, Idaho Falls, Idaho
  • Grace Newsom, Pacific Office Automation, Beaverton, Oregon
  • Ray Nierman, Eakes Office Solutions, Grand Island, Nebraska
  • Katie Paulich, E O Johnson Business Technologies, Wausau, Wisconsin
  • Alexis Raihle, E O Johnson Business Technologies, Wausau, Wisconsin
  • Herbert Richardson, Carolina Business Equipment, Columbia, South Carolina
  • Joseph Salcce, Atlantic Tomorrow’s Office, New York City, New York
  • Paige Smith, The Business Centre of Quincy Inc., Quincy, Illinois
  • Alexander Studwell, Function4, Sugar Land, Texas
  • Shelby Taylor, Indiana Business Equipment, Terre Haute, Indiana
  • Terry Thompson, Century Business Technologies, Topeka, Kansas
  • Jacob Wiggs, Thermocopy of Tennessee, Knoxville, Tennessee

For more information on the BTA Scholarship Foundation, visit 

Founded in 1926, the Business Technology Association serves office technology dealerships, resellers, manufacturers, distributors and service companies. Its core members — office technology dealerships — consult, sell and service hardware, software and supplies with the primary goal of helping businesses optimize business document and information workflows. Through the association’s various educational programs, information, research, legal services, publications and guidance, BTA member dealerships are positioned to be the premier source of the office technology used by businesses throughout the United States every day. For more information on BTA, visit

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SumnerOne Hosts 3rd Annual Worst Copier in KC Event for Cancer Prevention

LENEXA, KS – On Friday, September 7, 2018, SumnerOne will once again be raising money for BIGGSteps Toward Cancer Prevention by hosting their annual Worst Copier in KC event. The Worst Copier in KC event draws a crowd of over 500 people to witness the destruction of Kansas City’s worst copier as it is dropped from a 120ft crane! In addition to the honor of pulling the lever and the fun of watching their “Worst Copier” plummet to the ground from a crane above Union Station, SumnerOne will be awarding the business with the winning entry a brand new Canon copier as a replacement. The fun lasts from 10:00 a.m. to 2:00 p.m. and the main event will be taking place at 12:30 PM.

The event will be hosted at Union Station. 30 W Pershing Rd, Kansas City, MO 64108

Why drop a copier from a crane?

We’ve all been there. Nothing slows down a day at the office quite like a hunk of junk copier. Your friends at SumnerOne have heard your frustrations, and that’s where our solution comes in. We’re giving one lucky company the chance to drop their copier and break it into hundreds of pieces. Not only will that company feel the joy of saying goodbye to their old machine, in return they will receive a 2-year no-cost lease of a new Canon MFP valued at $10,000 including service and support from SumnerOne’s award winning Service Department.

How can companies enter?

Tell SumnerOne in 75 words or less why you have the Worst Copier in KC and submit your business at Please have your submissions entered by 3:00 PM on August 31, 2018. Complete Contest Rules are available at the event website.

About BIGGSteps
BIGGSteps is a local organization that was created in memory of Sean Biggs. The Sean D. Biggs Foundation raises awareness for the causes and prevention of cancer; assists those affected by cancer; and supports cancer research.
There will be a silent auction held during the event and all money raised through the auction will be donated to BIGGSteps. SumnerOne has supported BIGGSteps for the past three years through the silent auction at the Worst Copier in KC event and has helped to raise over $7,500 for their organization.

About SumnerOne
SumnerOne has been matching Kansas City businesses with the technology services and solutions they deserve to keep their business running as efficiently as possible for over three decades. Over the years, SumnerOne has grown to be the largest family-owned office technology company in the Midwest. We’re a family with offices in Illinois, Missouri, Kansas, Arkansas, and Oklahoma united by ONE goal: to exceed your expectations to help you get the most from your investments in printing, IT and document technology.

Check out the SumnerOne blog recap from last year for the full video from the Worst Copier in KC 2017 or visit for more information.

PaperCut Site Server. What is it? From ecoprintQ

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FORZA Provides Dealers with an ERP That Enables Growth Inside and Outside of The Channel

At MWA, our goal is to create an industrial proliferation coinciding with prolonged success.

We have heard the imaging channel’s need for a true ERP, one for the industry, and have answered the call.

Learn first-hand why dealers have made the switch to MWA FORZA for the future of business growth and prosperity.

See what our customers are saying!

Fully Integrated and Comprehensive Financial Management ERP for SMEs

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Digital finishing systems from Muratec

It’s one thing to produce the amazing digital label and package printers, but the game changer is how your labels get finished for these presses. Custom die cut your labels, laminate them, and best of all, do it all in the same production run.

There’s a finishing system for each of Muratec’s digital label presses.

Take your packaging from plain to plain amazing.

Click here to see all the models!

Check out the Muratec PaperCut Print Management solution

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Lexmark’s Corporate Social Responsibility Leadership Highlighted in 2017 CSR Report

Do you know the percentage of toner cartridges shipped worldwide in 2017 that were returned through the Lexmark Cartridge Collection Program?

How about the percentage of post-consumer recycled plastic content, by weight, across all new Lexmark-branded toner cartridges?

The answers to these and many more questions can be found on Lexmark’s Global Citizenship website, now updated with 2017 data and available as a downloadable 2017 Corporate Social Responsibility (CSR) Report.

This year’s report is filled with new pictures, including many of our employees. Among the wealth of content, you’ll find updated global key performance indicatorsinnovation examples, awards and recognition, and volunteerism highlights for each geography.

Click here to read the rest

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The Gold Line helps You Win More!

Designed in the USA by industry experts, our exclusive non-infringing new build cartridges are fast becoming the product of choice for imaging dealers looking to maximize customer satisfaction and their bottom line.

Our Gold Line cartridges have been tested and monitored for performance quality and page yield. In the event that you or your customer are dissatisfied, we will gladly replace the product and compensate you for labor costs. All of our Gold Line cartridges are backed by a lifetime guarantee and indemnification against USA IP/Patent infringement.

Click here to learn more!

LD Products GOLD Line Printer Cartridges Achieve Industry’s Lowest Return Rate

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